Reactive Property Maintenance

Social housing repairs arise on a day-to-day basis, and resolving issues quickly is essential for keeping homes safe, secure and comfortable.

FSG Property Services supports local authorities and housing associations with reliable, high-quality reactive repairs carried out by qualified, directly employed tradespeople.

Fast, Reliable Repairs When They’re Needed Most

How We Support Housing Providers

FSG Property Services understands the importance of addressing repairs professionally, efficiently and to a high standard — helping landlords protect their assets and safeguard tenants from further disruption.

All repair requests are categorised as emergency, urgent, or routine, ensuring every issue is dealt with appropriately and within agreed timeframes.

Our dedicated teams ensure that property structures remain sound, mechanical and electrical systems function safely, and tenants can continue living comfortably in their homes.

85%

Product Quality Index

92%

Energy Generation

Clear Communication at Every Stage

Emergency, Urgent & Routine Repairs

Our reactive repair service ensures every issue is assessed and prioritised correctly, allowing us to respond quickly, protect tenant safety, and maintain the condition of each property.

We categorise all repairs into clear response types, including:

  • Emergency faults (gas, electrical, security, fire or flood)
  • Urgent issues causing inconvenience or potential hazards
  • Routine repairs to maintain property condition
  • Heating, hot water and boiler failures
  • Plumbing, electrical and structural faults

Each repair is managed by qualified, directly employed tradespeople who work efficiently and professionally to restore the home to a safe and comfortable standard. Regular communication ensures tenants and clients stay informed throughout the process.

85%

Product Quality Index

92%

Energy Generation

Specialists in Responsive Repairs

Our Reactive Maintenance Services

We deliver a full range of responsive repair services through directly employed, fully qualified tradespeople who ensure safe, accurate and efficient work on every visit.

  • Emergency call-outs
  • Gas safety repairs
  • Electrical safety repairs
  • Heating and hot-water faults
  • Plumbing repairs
  • Joinery & carpentry fixes
  • Kitchen & bathroom repairs
  • Roofline & guttering repairs
  • Door & window repairs
  • Fencing & boundary repairs
  • Internal damage & patch repairs
  • General property maintenance
85%

Product Quality Index

92%

Energy Generation

Reliable Support You Can Depend On

We work closely with clients to implement clear procedures and real-time reporting systems that help minimise costs, monitor performance and support effective asset management.

Our robust IT infrastructure allows us to deliver reactive repairs transparently and accurately, ensuring every job is recorded, inspected and completed within agreed timescales.

oUR SERVICES

FSG Property Services

85%

Product Quality Index

92%

Energy Generation