Our Values & Vision

FSG Property Services Ltd has adopted a set of core values throughout the company that are evident in our day-to-day behaviour and attitude towards employees, customers, suppliers and other stakeholders to the business.

We aim to develop close, long-term partnerships with our customers, suppliers and the communities in which we work and live, creating mutually beneficial relationships to foster an environment to achieve excellent results.

Partnerships

We aim to develop close, long-term partnerships with our customers, suppliers and the communities in which we work and live, creating mutually beneficial relationships to foster an environment to achieve excellent results.

Talent

We aim to recruit, retain and develop people with first-rate skills to meet business needs. We invest in our people through career development to create a vibrant, friendly and challenging environment in which we are proud to work.

Quality

We aim to be diligent in our commitment to providing outstanding quality and service in understanding and exceeding our customers’ needs. Our team will continue to make provision for training, accreditation and technology improvements.

Understanding

We aim to involve ourselves in the ethos of our customer’s business, culture, philosophy and strategy to deliver a high-quality service that meets their requirements.

Improvement

We aim to constantly seek methods to improve our business practices, financial control and supply chain in order to deliver increased value to our customers.

As you’d expect, these values are central in our promise to our customers, dedicated to delivering exceptional, sustainable homes and a quality of service that can be relied on.

Focus

To become one of the leading property services companies in the South-East; dedicating ourselves as a contractor that offers a “One Stop Shop” for all our customers needs.

Goals

To work closely with clients; gaining an excellent reputation for service delivery in achieving targets and the winning of more contracts upon the strength of this.

Professional

We will strive to serve our clients and customers to the best of our abilities being attentive and recognising their needs at all times.

Safety

The welfare of our workforce, customers and the public are of paramount importance; to be proactive in the monitoring of our staff and sites to achieve zero tolerance on potential risks and hazards.

Service

Is vital at all levels, from the first telephone call to delivering more than the promise. Provision of a first-class service is our main objective.

Testimonials

The team worked very well together, they were efficient, very polite and clean and tidy. The work was completed with very little disruption to myself and my home, many thanks.

Local Resident

I can’t praise this company enough. The work men did a fantastic job and the two men who did most of putting the roof on were very good and very helpful. They cleaned up after themselves each day and lots of people in our village have said what a good job they have done. Everybody was so impressed with the new style of the roof, on how neat and tidy it looks. I would recommend this company, they are 1st class.

Local Resident

Professional and polite. The works to be carried out were explained throughout the process. The company used and subcontractors were all hardworking. My property has additional access issues with the long pathway to get to the house, which added complexity to the job, yet they all carried out their work sufficiently with checks made at every stage. I think they all did a good job throughout.

Local Resident

We would like to commend the 2 workmen who did an excellent job with our bathroom flooring.

The 2 contractors were polite, kind and non-intrusive. They left no mess and carried out their work in a cheerful manner. In all, it was very well organised and went without a hitch. Well done!

Local Resident

I have recently had my front path done and I just wanted to say how happy I was with the builders.

They were considerate, friendly and kept me informed with what they were doing and what the process involved. They cleaned up when they were finished. They were aware that parking around the street was difficult and always parked with consideration to other road users and pedestrians. I would be more than happy to recommend FSG Property services.

Local Resident

My thanks to FSG Property Services for spending the time to show me the cladding works being undertaken to our customer’s homes in Lane End.

The impact of the work that was carried out has had a massive impression on the residents in the local area. The comment of “I have not even had to put my heating on yet this year ” reinforced what a difference this will make.

Please pass on my thanks to the FSG team involved and I will be popping by again to see how the programme is continuing to make a difference to Lane End.

Red Kite Housing

I just want to say how thrilled we all are with the new kitchen that has been fitted. There were no problems, the builders were polite, helpful and very good at what they were doing.

They got on with the job. Everything was finished within one week to a good standard.

Thank you.

Independent Living Officer, Central Bedfordshire Council

We had Scott from FSG Property Services Ltd attend our home today to repair our kitchen,  absolutely fantastic and a real credit to FSG, your workmanship was first class.

Tenant, Paradigm Housing Group